Today is Amazon Prime Day, and on one of the biggest shipping holidays of the year, the FedEx website went down.
![Packages sent on Amazon Prime Day that are struggling to use the FedEx website.](https://www.fingerlakes1.com/wp-content/uploads/2022/06/mail-package-generic-3489.jpg)
This made it so customers were not able to send or track packages.
Millions of users were trying to use the website with no luck.
The Sun reports that 30% of users reported struggling with tracking and 66% were struggling with the website as a whole.
4% of users reported issues with the app.
In the last day, 3,627 outages were reported but FedEx says the issues are fixed.
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FedEx had issues with filing claims as well
People reported issues trying to file claims as well.
If you need to file a claim, you can click the “Support” option at the top of the website and choose “file a claim” with the dropdown bar.
Some users have reported receiving help directly from FedEx through Twitter.
Samantha edits our personal finance and consumer news section. Have a question or lead? Send it to [email protected].