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Apple’s SOS Mode: A lifeline during AT&T’s nationwide outage

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  • Staff Report 

During a nationwide service interruption affecting AT&T customers, Apple’s iPhone SOS mode has emerged as a critical feature, enabling users to reach emergency services despite cellular outages. This functionality allows for automatic dialing to local emergency numbers and shares the user’s location with responders, offering a vital connection in times of need.

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In addition to emergency calls, iPhone users can designate contacts to receive automatic text messages detailing the user’s location after an emergency call concludes, with updates if the location changes. This feature ensures that not only emergency services but also loved ones are informed in critical situations.

For those with iPhone 14 models or newer, the SOS mode extends beyond traditional cellular networks, offering the ability to text emergency services via satellite. This advancement underscores Apple’s commitment to user safety, providing a lifeline even when conventional communication channels fail.

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