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RG&E halts appliance recycling program amid administrative challenges

  • / Updated:
  • Staff Report 

RG&E has temporarily suspended its Appliance Recycling Program due to unexpected issues.


After reintroducing the program in 2019 under a new third-party administrator, the utility company revealed the administrator could not meet the terms of their agreement. The program, initially launched in 2011, facilitated the collection and recycling of old appliances for RG&E customers.

This move follows recent scrutiny where both RG&E and NYSEG saw $15 million in revenue withheld during a Public Safety Commission inquiry into their customer service practices. RG&E has informed its customers about the program’s pause and is actively exploring alternative solutions.



Categories: New York StateNews