NYSEG launches new training program for call center representatives

NYSEG has launched a pilot training program aimed at improving customer service by reducing call transfers and enhancing representative expertise. The initiative, which began in January, seeks to equip new employees with comprehensive knowledge within ... more
New York urged to curb Medicaid spending amid federal cuts

As Washington considers Medicaid funding reductions, New York officials offer conflicting responses—warning of dire consequences yet failing to adjust their own budget planning. Despite proposed cuts, experts argue the impact may be less severe than ... more
New York lawmakers push to delay CDPAP transition deadline

With less than two weeks before New York consolidates its Consumer Directed Personal Assistance Program (CDPAP) from 600 fiscal intermediaries to just one, opposition is growing. At a rally, state Sen. Gustavo Rivera urged officials ... more
Governor Hochul launches measles vaccine portal amid rising cases in New York

With measles cases on the rise in New York, Governor Kathy Hochul has launched a new web portal aimed at improving public access to vaccines and health information. The initiative comes as health officials confirm ... more
Debate over NY school phone ban intensifies as budget nears

Gov. Kathy Hochul’s $13.5 million proposal to ban cell phones in K-12 public schools remains a hot topic as the state budget deadline approaches. While the teachers' union supports a full ban, the State Senate ... more
DEBRIEF: What’s the role of local government? (podcast)

On this episode of The Debrief hosts Jackie Augustine and Josh Durso are getting back inside the FingerLakes1.com Studio to talk local elections, a controversial vote by the Seneca Falls Town Board earlier this month, ... more
Discount retailers Ollies will take over former Big Lots stores in NY, but not all of them

As Big Lots continues its bankruptcy process, Ollie’s Bargain Outlet and Ocean State Job Lot are acquiring four former locations in New York. The deals come as over 600 Big Lots leases were put up ... more
New York Democrats push climate bills targeting businesses

State Democrats are rallying behind two major climate bills that would hold corporations accountable for sustainability. The NY HEAT Act aims to lower utility costs for low-income residents while reducing reliance on natural gas, but ... more
Lawmakers push to fix child victims act loophole

New York legislators are seeking changes to the Child Victims Act after the state's top court dismissed a lawsuit due to insufficient details. The ruling exposed a legal gap preventing survivors from holding the state ... more
The Impact of 5G on Rural Internet Access in Upstate New York

In today’s digital world, high-speed internet is no longer a luxury—it is a necessity. From remote work to online education and telemedicine, reliable internet access is essential for daily life. However, in many rural areas ... more
New York DEC launches 18th year of juvenile eel monitoring

Teachers, students, and volunteers are once again stepping into the Hudson River’s tributaries to help track migrating juvenile American eels. Now in its 18th year, this initiative—led by the New York State Department of Environmental ... more
NY State Police issue over 11,500 tickets during St. Patrick’s Day crackdown

New York State Police issued 11,582 tickets and arrested 239 drivers for DWI during an extended St. Patrick’s Day enforcement effort from March 14-17. The initiative, funded by the Governor’s Traffic Safety Committee, included sobriety ... more
Hochul, Krueger target hedge fund homeownership: Can they stop it? Will it make homes more affordable?

Gov. Kathy Hochul is pushing for a 75-day waiting period before hedge funds can buy single-family homes, aiming to curb investor-driven price surges. Meanwhile, State Sen. Liz Krueger’s End Hedge Fund Control of New York ... more
NY farmers struggle with snow damage, seek federal aid

New York farmers are facing severe losses after a harsh winter led to widespread building collapses, with over 100 farms in Oneida County alone affected. Many aging farmers may retire rather than rebuild, raising concerns ... more
Court upholds NY law limiting lawmakers’ outside income

A state Supreme Court judge has upheld a law capping New York lawmakers’ outside income at $35,000, forcing dozens of legislators—mostly Republicans—to choose between their government roles or private-sector jobs. The law, signed by Gov ... more
Hochul says she’s looking forward to ‘redoing’ state prison system

Gov. Kathy Hochul defended her response to a widespread correction officer strike, emphasizing a need to "redo" the prison system. Her decision to temporarily suspend elements of the HALT Act, which limits solitary confinement, has ... more
Hochul, lawmakers clash over rental assistance in budget

Gov. Kathy Hochul and legislative leaders are divided over rental assistance funding as they address New York’s affordable housing crisis. While lawmakers propose $250 million for a Housing Access Voucher Program, Hochul prioritizes increasing housing ... more
Hochul pushes bank training to combat elder scams

Gov. Kathy Hochul’s budget proposal includes training for bank employees to detect and report financial scams targeting older New Yorkers. State Police Superintendent Steven G. James supports the measure, citing a rise in sophisticated fraud ... more
Senate Republicans urge Governor Hochul to rescind executive order barring rehiring of terminated correctional officers

State Senator Tom O'Mara and his Republican colleagues are calling on Governor Kathy Hochul to revoke Executive Order No. 47.3, which prohibits the rehiring of over 2,000 correctional officers terminated for participating in a recent ... more