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Child Tax Credit: I didn’t get my payment, what do I do?

The second to last child tax credit payment was scheduled to go out Monday Nov. 15, and most families received them with no issue.

The credit gives eligible parents up to $300 per child under age 6, and $250 per child ages 6-17 per month.

The total amount after the last payment for 2021 will be $1,800 for those with kids under 6 and $1,500 for kids ages 6-17.

Related: Child Tax Credit: One last $300 payment next month, some can get $1,800 next year

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The second half of the tax credit will be paid out during tax season in 2022.

What to do if you’re still waiting for your payment

Check with the online portal through the IRS to make sure you’re eligible and enrolled.

Also use the portal to make sure that all information is current and may not influence your payments.

A major issue that’s been seen is one parent unenrolling and the other forgetting to if they file jointly.

Related: Child Tax Credit: How to track the fifth payment sent out today, Nov. 15

Double check the mailing address and banking information.

Keep in mind that if you’re getting a paper check through the mail it may be taking a bit longer.

If you did not file taxes in 2019 or 2020 and did not use the tool by Nov. 15, you will need to wait until 2022 to file taxes.

To try to contact the IRS, which has very limited availability, call 800-829-1040. You can also check the FAQ on the IRS.

Related: Child Tax Credit: Parents may see smaller payments Nov. 15

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