Wayne County’s 911 Communications Division earned statewide recognition this week for meeting the highest standards in emergency communications.
The New York State Sheriff’s Association formally recognized the Wayne County Sheriff’s Office during Tuesday’s Board of Supervisors meeting for achieving accreditation of its 911 Center.
The accreditation was presented by New York State Sheriff’s Association Executive Director Peter Kehoe. Officials said the distinction reflects excellence across all areas of emergency communications operations.
Sheriff’s officials called the accreditation a maximum achievement and said it gives residents confidence in how emergency calls are handled countywide.
With the recognition, the Wayne County Sheriff’s Office now holds accreditation in Police Services, Corrections, Civil, Court Security, and 911 Communications. Only about 19% of police agencies across New York State have achieved accreditation in all of those areas.
Sheriff Robert Milby praised the work behind the milestone.
He credited the dedication, professionalism, and daily commitment of the 911 staff, along with the leadership of 911 Operations Manager Katie Dean, Chief Deputy Matt Carr, and Sgt. Richard Morrison.
County officials said the achievement highlights the critical role dispatchers and supervisors play in keeping the public safe and supporting first responders every day.

