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New “GetHelpNY” text line launched to combat substance use disorders

  • / Updated:
  • Staff Report 

The Institute for Human Services, Inc. introduced “GetHelpNY,” a free and confidential text line aimed at assisting those struggling with substance use disorder. Nearly 1 in 5 people are affected, often with subtle signs that go unnoticed. The new service provides a vital resource for individuals seeking help for themselves or loved ones.


By texting “GetHelpNY” to 898-211, users are guided through simple questions to connect with the appropriate assistance. Available 24/7, the text line ensures anonymity and support at any time, making it easier for people of all ages to reach out without fear or embarrassment.

Supported by a SAMHSA grant, “GetHelpNY” underscores the message that hope and help are always available. For more information or marketing materials, organizations can contact [email protected].