Finger Lakes Health patients can now use MyChart to view health information and connect with their care teams as the health system launches a shared electronic record platform with University of Rochester Medicine.
The transition puts University of Rochester Medicine Finger Lakes Health on the same eRecord system used by the university’s health system and its affiliates, Finger Lakes Health announced Tuesday. MyChart, the accompanying patient portal, is available through a web browser or mobile app.
Patients can view appointments, test results and portions of their medical record, send secure messages to their care team and complete other health care tasks online. For physicians and other clinicians, eRecord provides access to patient information across participating University of Rochester Medicine organizations.
“eRecord and MyChart will help improve communication and coordination across our hospitals, practices and services, making it easier for patients and their care teams to stay connected,” said Dr. Jose Acevedo, president and CEO of Finger Lakes Health. “This is another example of the benefits of our affiliation with University of Rochester Medicine.”
A shared record across care teams
The change is intended to connect information whether patients receive care in the Finger Lakes, see a specialist in Rochester or receive care elsewhere within the system, Chief Operating Officer Lara Chatel Turbide said.
“This is about much more than a new technology platform,” Chatel Turbide said. “It’s about creating a more connected experience for our patients and our teams.”
Dr. Matthew Talbott, chief medical officer and vice president of medical affairs, said Finger Lakes Health was moving from paper records to multiple medical record systems that were not aligned when he arrived from the University of Rochester. The new platform gives clinicians a more complete picture of a patient’s care in one place, helping care team members communicate and coordinate, he said.
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The implementation involved clinical, information technology, health information management, nursing and operational staff. Nurses and other clinical employees worked to ensure patient information was accurately captured and available in the new system.
Ciara “Kiki” Smith, manager of nurse informatics, said those teams focused on making the information accurate, complete and useful to the people caring for patients.
The launch builds on Finger Lakes Health’s affiliation with University of Rochester Medicine, established in 2023 to expand access to care close to home while connecting local communities with an academic health system’s resources and expertise. More information about the health system is available at flhealth.org.
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