Local leaders are backing major reforms at NYSEG following a critical audit by New York’s Public Service Commission. The report outlines 128 recommendations to improve transparency, billing practices, and customer service.
Officials from Ulysses and Trumansburg, including Rep. Josh Riley and State Sen. Lea Webb, have demanded accountability after rising bills and poor service. Riley’s office is investigating NYSEG’s finances, while Webb emphasized the urgency of implementing the audit’s findings.
NYSEG must submit a detailed reform plan by June 18 for public review, with state regulators vowing to ensure meaningful improvements.