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Navient cuts 43 jobs at Horseheads office

Navient, a leading student loan processing firm, is set to reduce its workforce by 43 employees at its Horseheads office, with the layoffs beginning on May 6 and concluding by May 16. This move is part of a broader reduction, totaling 988 jobs across the company, largely affecting its office in Perry, Wyoming County. The company attributes these cuts to funding losses, signaling a significant shift in its operational focus.


In New York state alone, 116 employees are impacted by Navient’s decision, including those at the 325 Daniel Zenker Drive office in Chemung County. Despite the statewide job losses, the majority of affected employees are reported to work remotely, with 800 of them being temporary workers. These layoffs stem from the potential end of a government program not directly related to student loan servicing, indicating changes in public funding and program continuance.

Navient’s spokesperson expressed hope that the final number of job cuts could be lower than initially announced, reflecting the company’s adjustment to funding and programmatic changes. This development highlights the challenges faced by firms operating within the highly regulated and publicly funded sectors, including those involved in educational finance.