As football season heats up and concert venues fill, so do scam attempts targeting New Yorkers looking for tickets.
The New York Department of State’s Division of Consumer Protection has issued a consumer alert warning fans to be cautious when buying event tickets, following a recent FTC complaint against Ticketmaster and Live Nation for allegedly using deceptive pricing and illegal resale tactics.
“With fan excitement at an all-time high, so is the risk of scams,” said Secretary of State Walter T. Mosley. “Scammers are taking advantage of the rush and desperation that comes with sold-out events, and we don’t want people losing money — or their chance to attend.”
Red flags and how to stay safe
The state says scammers often use fake websites, social media ads, or online marketplaces like Craigslist and Facebook to trick buyers. Some even send convincing screenshots or barcodes that look like real tickets.
Here’s how to protect yourself:
- Buy from official sources: Use verified links from the venue or well-known ticket platforms.
- Avoid third-party payments: Scammers may ask for Venmo, cash, or gift cards. Stick to credit cards, which offer more fraud protection.
- Watch for red flags: Be skeptical of unusually low prices, high-pressure tactics, or unclear fees.
- Check the seller’s info: Look for reviews, a working phone number, and a real address. You can verify sellers at VerifiedTicketSource.com.
- Use strong passwords: Many venues use apps for digital tickets. Protect your account with two-factor authentication.
What to do if you’ve been scammed
The New York Division of Consumer Protection offers voluntary mediation services for those who’ve been scammed. If you’ve lost money or want to file a complaint, call 1-800-697-1220 Monday through Friday from 8:30 a.m. to 4:30 p.m., or visit dos.ny.gov/consumerprotection.
To stay ahead of scams, follow the agency on social media and sign up for consumer alerts via email or phone.
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