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Macy’s announces major store closures: How many will shut down? Where are they located?

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  • Staff Report 

Macy’s, the renowned department store chain, has announced plans to close 150 of its namesake stores over the next three years, including 50 by the end of this year, due to declining sales and a fourth-quarter loss. This move is part of a strategic pivot towards luxury, with plans to open new Bloomingdale’s and Bluemercury locations. The closures represent 25% of Macy’s overall square footage but account for less than 10% of its sales. Notably, the San Francisco Union Square store is among those set for closure, marking a significant shift for the city.


In an effort to enhance the shopping experience, Macy’s aims to upgrade its remaining 350 stores by improving service areas and visual displays. This strategy aligns with the company’s shift towards luxury markets, which have shown resilience amid broader retail challenges. Macy’s CEO Tony Spring emphasized the importance of reinvigorating customer relationships through better service, assortment, and value.

The announcement comes as Macy’s faces a proxy fight and rejected a $5.8 billion takeover offer. The company is also adjusting its approach to meet changing consumer behaviors and competition from online retailers. Despite challenges, Macy’s remains committed to its physical stores, focusing on optimizing its footprint and enhancing the customer experience in line with feedback from a large-scale customer survey.



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