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Dispute between Webster Town Board, EMS provider leads to potential shutdown of service

  • / Updated:
  • Staff Report 

Northeast Quadrant Advanced Life Support (NEQALS), the current EMS provider for the town of Webster, has announced that it will cease operations in the area within 90 days.

This decision stems from a protracted and acrimonious dispute over funding with the Webster Town Board.

Despite numerous meetings and ongoing discussions, NEQALS President Syed Ahmed Mustafa stated that without increased financial support from the town, the organization would be compelled to discontinue its services early in the coming year.

Finger Lakes Partners (Billboard)

In the interim, NEQALS plans to reduce its staffing to levels it deems “fiscally responsible,” as it grapples with dwindling financial resources.

The Town of Webster, on the other hand, has expressed frustrations with NEQALS, citing the organization’s lack of responsiveness over the past two years and criticizing its absence of a coherent business plan.

This purported deficit in planning has been a key factor in the Town Board’s decision not to provide emergency funding to NEQALS.

With the critical EMS services hanging in the balance, the next Webster Town Board meeting, scheduled for January 4, is anticipated to address this pressing issue. The community now faces uncertainty regarding its emergency medical services as both parties strive to find a resolution to this financial impasse.