Dunkin’ has announced the retirement of its Dunkaccino beverages after 23 years on the menu. The coffee chain confirmed the news in a statement obtained by TODAY earlier this week.
According to the statement, the Massachusetts-based chain is focusing on innovation and finding new ways to delight guests, and as such, it continually evolves its menu in an effort to deliver a fast, frictionless experience. The company stated that the Dunkaccino is retired for now, but there’s always the chance for its return in the future.
The drink was actually discontinued in April 2022, although many locations have continued to sell the beverage while ingredients were still in stock, according to a representative for Dunkin’s customer service department, speaking with Nexstar.
The drink, which debuted in 2000, has been described by Dunkin’ as a “unique blend of coffee and hot chocolate flavors.” It had also been available in both hot and frozen versions throughout its two-plus-decade run.
Dunkin’ did not specify why the Dunkaccino is being retired, but Reddit users identifying themselves as former or current Dunkin’ employees have suggested the drink is dispensed from a machine that utilizes a pre-mixed powder, an ingredient that has allegedly been “discontinued,” according to multiple users.
Several Reddit users have also offered up taste-alike “hacks” for concocting their own Dunkaccino-like drinks. Most of these ideas instruct customers to order some combination of hot chocolate and espresso shots.
Fans on social media had previously pointed to an alleged leaked memo that listed the Dunkaccino among a list of to-be discontinued items, and others have taken to social media in recent months to claim the drink was gone from their local shops’ menus.
Despite the disappointment of fans, Dunkin’ has not commented on whether the company plans to replace the Dunkaccino with a new drink, but many customers are eagerly waiting to see what new item will grace their menu.
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