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Geneva working to address tax bill issue: Payment deadline extended to January 31st

If you’ve tried to pay your tax bill in the city of Geneva and was unable to do so, there’s a good reason.

The Finger Lakes Times was first to report late-Thursday that some errors on tax bills, including incorrect dates, resulted in city officials temporarily suspending payments.

The news itself about a billing issue came out of Wednesday’s city council meeting.


However, City Manager Amie Hendrix provided more context on Thursday, noting that the Comptroller’s Office was aware of a technical issue that occurred when prepping 2023 tax bills.

“We are currently working with our software company, the county, and our other tax bill partners to correct the situation,” Hendrix told the Times.

The payment deadline has been extended due to the error. Now, residents will have until January 31st to make payments without penalty. The city says new, correct bills will be sent out on purple paper to help them understand which is the correct one.



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