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Food Stamps: What do I do if my SNAP application is pending?

Applying for food stamps for the first time can seem intimidating.


You may have questions if you see that your application is pending, but keep reading to see what to do about it.

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What is SNAP?

Millions of Americans get food stamps each month. Now the program is known as SNAP– or the Supplemental Nutrition Assistance Program. The application process seems straightforward. However, determining if your case is open or closed or if you’ve competed all the tasks can be confusing.

SNAP provides claimants with a pre-loaded electronic benefit transfer (EBT) card that can be used like a debit card at participating stores.

Although SNAP is a federal program, it is administered by the sate you will have to apply in the state you live in. Each state has their own application form, process, and requirements. Generally, SNAP is limited to people with gross incomes up to 130% of the federal poverty line.

What do I do if my application is pending?

States can usually process and send SNAP benefits within 30 days, usually sooner. However, your case can remain pending or undecided for much longer than it needs to. You should check with your local office. But if you live in one of the five largest states, you can take these steps:


If you applied for CalFresh, you can find out your application status, reschedule an interview, or have other application issues you should contact your county office.


You can check the status of your Lone Star Card application by contacting your local Texas Health and Human Services Office.


If you live in Florida, you can check your application status here or by calling 1-850-300-4323, to talk to an agent call Monday through Friday from 7am to 6pm.

New York

If you already applied for SNAP benefits in New York, you can contact the office by phone at 1-800-342-3009, or email, [email protected] to ask about the status of your application.

If you applied online, you can use the same login information and log in here to track your application or report changes and more.


If you applied through COMPASS, contact their benefits helpline by calling 1-800-692-7462.

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