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Personal care businesses can reopen in Finger Lakes, Central New York

The third phase of economic reopening in the Finger Lakes, Central New York, and Southern Tier means personal care businesses will be able to get started again.

This means certain types of salons that previously were not eligible in the second phase, will have the chance in the next week.


The Finger Lakes and Central New York both met criteria to begin phase three on Friday.

For personal care businesses, these are the guidelines issued by New York State:

  • Personal care services that require customers to remove face coverings (e.g. lip/nose piercings, face massage, facials, lip/nose waxing) are prohibited;
  • Limit the workforce and customer presence to no more than 50% of the maximum occupancy, inclusive of customers, who must maintain 6 ft. of separation from others, except during the service, and, in all cases, only;
  • be permitted entry if wearing an acceptable face covering; provided that the customer is over age 2 and medically able to tolerate one;

  • Ensure 6 ft. distance between individuals at all times, unless safety or the core activity requires a shorter distance (e.g. performing a piercing/tattoo, providing a massage, performing a manicure/pedicure);
  • Employees must wear face coverings any time they interact with customers (e.g. performing a service, ringing up a purchase) and any time they come within 6 ft. of another person;
  • Ensure that customer seating allows customers to maintain a 6 ft. distance from all others except for the employee providing service (e.g. tattoo and piercing workstations, massage tables, or salon workstations must be 6 ft. apart from each other), unless a physical barrier is in place in accordance with OSHA guidelines;
  • Ensure that employees at appointment desks/cash registers maintain 6 ft. of distance from others, unless there is a physical barrier (e.g. Plexiglas) between them, or the employee is wearing a face covering; however, even with a barrier, employees must wear a face covering any time they interact with a customer;
  • Close waiting rooms;
  • Put in place practices for adequate social distancing in small areas, such as restrooms and breakrooms; and
  • Establish designated areas for pickups and deliveries, limiting contact to the extent possible.

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