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Wegmans explains price hikes in select areas of retail operation due to COVID-19

Like grocers across the U.S., the Wegman Family says the price of some goods will likely rise in the coming weeks.

Some have noticed higher prices already at various stores around the region.

“One thing we can all say for certain is that this pandemic has changed the world as we once knew it. All aspects of our lives—school, work, home—have been affected. The same holds true for businesses, whether large or small, private or public, across all industries,” a letter from the family reads. “From supply chain and workforce to communication and operating procedures, the way companies do business is completely different in a COVID world.”

The family says that the in-store experience will continue to be significantly different than what people have been used to over the last several decades.

“We pride ourselves on our stores being an open, happy community for our customers. The relationships formed in our stores are special to us and our people—they are what keep us going. In the matter of a few short weeks, our stores had to transform into a place where people keep their distance from one another and wear masks to keep those around them safe,” the family added. “Our priority has always been the safety of our employees and customers and keeping our stores open. All the decisions we have made came from this perspective, not the impact to our bottom line. We have always believed, if we do what is right and take a long-term view of the business, everything will work out. These decisions have been no different.”

The company says it’s seen an increase in operating costs, product costs, and supply-challenged areas drive up cost, which has driven up the retail cost for customers.

“We are doing our very best to work though these challenging times and want to remain transparent about what is happening in the world around us. As more businesses begin to open, they too will see that the cost of doing business has changed from a short time ago. We will do our part and share our processes and procedures with other businesses, so they can save time and get their businesses open quicker,” the company concluded.

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