The largest natural gas delivery system in New York is getting a major overhaul following a new order from state regulators.
On September 18, the Public Service Commission (PSC) accepted a long-term gas plan from National Grid’s three New York companies—but with strict conditions aimed at preventing outages, improving forecasting, and exploring cleaner alternatives.
The plan affects nearly 2.5 million customers across Brooklyn Union Gas, KeySpan Gas East, and Niagara Mohawk Power. PSC Chair Rory Christian said the changes are crucial to ensure safe and reliable heating, especially during winter, while still pushing toward the state’s climate goals.
Reliability risks drive action
The PSC cited recent gas outages and near-misses in the downstate region, where pipeline constraints have made the system vulnerable. Unlike electric outages, gas service restorations require workers to visit every home—a process that can take weeks if large numbers of customers are affected.
To avoid future emergencies, National Grid must improve its demand forecasting, report on pipeline alternatives, and analyze the possibility of retiring the Greenpoint LNG facility.
The Commission also wants detailed planning for two possible scenarios: one where the controversial Northeast Supply Enhancement (NESE) pipeline moves forward, and one where it doesn’t.
Cleaner options under review
The PSC order pushes National Grid to look beyond traditional infrastructure. The company must evaluate “non-pipe alternatives” like electrification and submit annual updates, along with a new long-term plan in three years.
The process included input from thousands of public comments, six virtual hearings, and dozens of stakeholders—from environmental groups and labor unions to state lawmakers and utility experts.

