Thousands of Verizon customers could soon see payments as part of a newly finalized class action settlement totaling $100 million. The settlement resolves claims that Verizon charged customers undisclosed administrative fees.
Who qualifies for the Verizon settlement?
The settlement applies to Verizon customers who had postpaid wireless plans between January 1, 2016, and November 8, 2023, and who were charged an administrative or billing surcharge fee during that time.
To be eligible for a cash payout, customers must have received a notice about the settlement by email or mail and submit a valid claim form before the deadline.
How much money could customers receive?
The exact payout amount depends on the number of valid claims submitted. Verizon has agreed to pay at least $30 million and up to $100 million in total.
According to the settlement website, individual payments could range from approximately $15 to $100 per eligible customer, depending on how many claims are filed.
Customers do not need to prove they paid the fees individually—Verizon’s records will verify eligibility or if they have taken advantage of Verizon Bundle Deals.
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Important deadlines for Verizon customers
Here are the key dates:
- Claim form deadline: July 5, 2025
- Opt-out or objection deadline: July 5, 2025
- Final approval hearing: August 20, 2025
Customers who want to receive a payment must submit a claim by the July deadline. Those who wish to exclude themselves or object must also act by that date.
How to file a claim
Eligible customers can file a claim online through the official settlement website or submit a form by mail. Information required includes a notice ID number (if received) and basic contact information.
Visit www.VerizonAdministrativeFeeSettlement.com for more details or to file a claim.
Why did Verizon agree to settle?
The lawsuit alleged that Verizon misled customers by failing to properly disclose its administrative charges, effectively increasing advertised rates. Verizon denies any wrongdoing but agreed to settle to avoid the costs and risks of ongoing litigation.
The settlement does not require Verizon to change its billing practices.
Stay informed
Customers should monitor their email and mailboxes for official settlement communications. Filing a claim early ensures eligibility for a share of the settlement fund.
For updates on the case, payout amounts, and deadlines, visit the official settlement website or consult court documents filed in the U.S. District Court for the Northern District of New Jersey.
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