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Home » News » New York State » Opposition grows to changes in New York’s home care program

Opposition grows to changes in New York’s home care program

Concerns are mounting over New York Governor Kathy Hochul’s plan to overhaul the Consumer Directed Personal Assistance Program (CDPAP), which serves over 250,000 New Yorkers with disabilities and chronic illnesses. Faith leaders, advocacy groups, and community organizations are voicing alarm over the decision to transfer administrative responsibilities to Public Partnerships LLC (PPL), an out-of-state corporation with a controversial track record.

Faith leaders from across New York issued a letter to Commissioner James McDonald of the Department of Health, urging reconsideration of the plan. They warned that PPL has a history of failing similar programs, including delayed payments, technological issues, and inadequate support services.


“These changes will dismantle a vital lifeline for vulnerable communities,” the clergy wrote, emphasizing CDPAP’s critical role in enabling individuals to live independently while receiving culturally competent care. They criticized the rushed decision-making process and the exclusion of community voices.

According to a fact sheet, PPL has lost contracts in several states, and its transition in Pennsylvania left 20,000 home care workers unpaid. Critics argue that placing CDPAP under a single administrator risks widespread disruptions.

The Governor’s office has defended the changes, claiming they aim to reduce fraud and streamline services. However, opponents point to a Medicaid audit showing 99% of CDPAP claims were accurate and question the administration’s motives.

Finger Lakes Partners (Billboard)

Advocates stress that the program’s success lies in its flexibility and community-based administration, allowing recipients to choose caregivers they trust. “This transition jeopardizes everything CDPAP stands for,” said one advocate. Lawsuits and protests are already underway, highlighting the growing resistance to the proposed changes.