Sixteen law enforcement officers from multiple agencies graduated recently from the Crisis Intervention Team (CIT) program, a comprehensive training initiative aimed at equipping officers with skills to manage situations involving individuals in mental health crises.

The forty-hour course, taught by certified police officers and mental health professionals under the guidance of the New York State Office of Mental Health, included officers from the Canandaigua Police Department, Ontario County Sheriff’s Office, Ontario County Jail, Ontario County 911 Center, Geneva Police Department, and Yates County Sheriff’s Office.
Participants were trained in active listening, verbal de-escalation tactics, and other crisis management techniques. The program emphasizes real-world application, requiring students to successfully complete live role-play scenarios designed to simulate interactions with individuals in mental distress, ensuring safe and effective resolution without incident.
This collaborative program integrates expertise from mental health professionals and insights from individuals with lived experiences, bridging the gap between law enforcement and mental health support systems.
“Congratulations to all of our new team members,” the Canandaigua Police Department said in a public statement, “and thank you for your commitment to the safety and welfare of our community!”
The CIT program represents a proactive approach to community safety, prioritizing de-escalation and understanding in crisis situations.