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Cayuga County scrambles for solutions amid AMR Ambulance closure announcement

  • / Updated:
  • Staff Report 

The imminent departure of American Medical Response (AMR) from Cayuga County has officials rushing to devise a contingency plan.

AMR fields around 3,000 calls per year in the Auburn, and greater Cayuga County area.


With AMR scheduled to end its services by December 31, officials are seeking more specific call data from the company to strategize with the remaining ambulance services in the area and manage the call volume.

AMR, a branch of Global Medical Response, justified its exit, citing stagnant compensation rates, ballooning apparatus and medical supply expenses, and the challenges of maintaining a skilled workforce in a post-pandemic environment.

Contrary to assertions by Lon Fricano, former director of operations for TLC Emergency Medical Services, that Auburn’s recent municipal ambulance service contributed to AMR’s decision, data from the city shows a decline in hospital-to-hospital transports since its inception.

As the countdown to AMR’s departure looms, local EMS providers are under pressure to reconfigure their operations to ensure uninterrupted service to the community.