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NYSDOL launches digital literacy program

In response to the growing need for computer literacy in the job market, the New York State Department of Labor (NYSDOL) has initiated a digital literacy program.


The program, launched in partnership with Northstar Digital Literacy, aims to equip New Yorkers with crucial computer skills, bridging the gap identified by businesses. A 2022 survey by the NYSDOL revealed that 44% of businesses found basic computer skills, including proficiency in email, Microsoft Excel and Word, typing, and data analysis, lacking among job applicants and new hires.

The digital literacy program, available through NYSDOL’s career centers, offers free training to individuals. The program’s structure includes self-guided assessments followed by self-directed learning, designed to help participants evaluate their proficiency levels and address skill deficiencies. Ultimately, the program aims to enhance workforce readiness among New Yorkers and provide businesses with a pool of more qualified candidates.