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Social Security: I need help from the SSA, how do I get it?

The Social Security Administration handles a lot of different programs for Americans, and they are always there to help you.

social security cards with cash representing benefits you can get from the SSA

The SSA works hard to provide quick and efficient action for Americans with pressing issues.

If you need help, what is the best course of action?


How the Social Security Administration suggests seeking their help

The SSA says the best way for people to do business with them is by using their website.

If you can’t use the website, you can call their 800 number at 1-800-772-1213.

They can be reached between 8 a.m. and 7 p.m. Monday through Friday.

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It’s suggested to call between Wednesday and Friday or later in the day for the fastest help.

You can also visit your local Social Security office.

You may find the SSA office closest to you by searching your zip code here.

If you call, they can schedule an appointment for you with a representative by phone or in person.

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Visiting a SSA Office

COVID has changed a lot of ways the SSA handles their services.

First, you need to have an appointment at your local office before going in for a service.

You need to wear a mask regardless of your vaccine status.

There is a capacity for how many people may be in the office, so dress for the weather in case you need to wait outside.

It is asked that you arrive alone unless you need help to visit.

If you do need help, only one person may come with you.


Read more on benefits and how the holiday impacts them here.

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