National Grid has agreed to pay out $38.5 million to people who received automated calls from the company on their cell phone within a 10-year period. The company agreed to pay in order to settle a lawsuit that alleged the calls violated the Telephone Consumer Protection Act (TCPA).
The lawsuit alleges National Grid violated the TCPA by failing to get permission from customers before making automated calls to their cell phones, according to News 10. National Grid maintains the position that it did not violate the Act.
New York companies included in the settlement are KeySpan Gas East Corporation, The Brooklyn Union Gas Company, and Niagara Mohawk Power Corporation.
U.S. customers who received an automated call between March 9, 2011 and October 29, 2021 can file a claim to receive money. They have until May 12, 2022 to file a claim.
An online claim form is available here. People who did not receive notification by mail can still fill out a claim form.
FingerLakes1.com is the region’s leading all-digital news publication. The company was founded in 1998 and has been keeping residents informed for more than two decades. Have a lead? Send it to [email protected]