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When is my local Social Security office open and how do I get services?

Local offices for Social Security closed to the public in March of 2020 at the start of the pandemic.

There are ways to get in contact with the Social Security Administration.

The SSA manages programs like Social Security, Special Veterans Benefits, and Supplemental Security Income.

Related: What will my SSI payments be every month in 2022?


There are 1,200 offices throughout the United States for beneficiaries to access, but the offices are still closed.

Staff from the offices can be reached on the phone, but in person appointments aren’t an option yet.

According to the SSA, the decision was made as a precaution to keep the population they serve the most safe.

You can still look up close offices to see their hours of operation so you can reach them by phone during business hours.

The SSA can be reached at 1-800-772-1213 between 8:00 a.m. and 7:00 p.m. Monday through Friday.

Related: Will Social Security recipients be getting a fourth stimulus check?


There is a Spanish option as well.

Recorded information is available for those who cannot call during business hours during other times of the day and week.

Those that are deaf or hard of hearing can call 1-800-325-0778 from 8:00 am – 5:30 pm Monday through Friday.

International callers may call 410-965-0160. This is not toll free like the other numbers. It is available during weekdays from 9:00 am and 4:00 pm Eastern U.S. Time.

You also have the option to complete many services online now that were only allowed to be completed in person before.



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