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Letters, packages, and prescriptions all delayed as USPS struggles past holiday season

The holiday season is just about wrapped up, but that doesn’t mean delays in packages being delivered by the U.S. Postal Service are over.

“It’s absurd,” Melissa Walker told 13WHAM-TV. “It’s just not right.” Her frustration boiled over as traditional mail, as well as packages remain tangled in a web of shipping and mail delays that are approaching historic level.

Carriers will be making deliveries on New Years Day, which is a shift. Throughout the holiday season unhappy customers voiced frustration with packages never arriving, or at least arriving days or weeks later than promised.


Throughout the holiday season we heard about lost or missing packages, and even some that arrived more than a month late. But what has gone unreported for the most part are the other items that have taken weeks or never got to their destination.

Earlier in the fall, a report found that there were ‘significant’ and ‘increasing’ delays in mail delivery of prescription drugs under the tenure of Postmaster General Louis DeJoy. In it, the nation’s largest pharmacies reported that they were experiencing delivery delays of 18-34%, which translates to 3-4 additional days.

It’s unclear what the answer is, but some local residents just want to see the USPS receive proper support from Congress so that it can operate at full-strength.

The postal service is hiring, too. If you’re interested in learning more click here.



 

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