del Lago Resort & Casino in Tyre has taken steps in light of the COVID-19 restrictions placed on businesses and venues across New York.
Several shows have been postponed. Those shows were scheduled to take place at the Vine in the coming weeks.
Tickets for the shows may be used for the rescheduled dates. Customers who have purchased tickets through https://t.co/eRv5DDQzDy or the Vine Box Office for the show and are unable to attend the newly scheduled showtime, may receive a refund or credit through May 1, 2020.
— del Lago Resort (@delLagoResort) March 13, 2020
del Lago also released a statement outlining their own response and actions taken internally to help ease concerns about spread of the virus.
COVID-19 Update from del Lago Resort & Casino below:
“With the increased coverage and attention on the spread of the coronavirus (COVID-19), our customers and team members have been on our minds. At del Lago Resort & Casino, your safety is a top priority for us, and we want to let you know what we are doing to protect your health and safety when you visit us as our guest.
Our staff has taken the guidance provided on the website of the Centers for Disease Control and Prevention (CDC) to redouble our efforts to maintain a safe, clean environment:
- We are frequently disinfecting and sanitizing all hard surfaces, including slot machines, tables, chairs, booths, beverage areas, restaurant areas, countertops, bar tops, handrails, elevator buttons and bathroom surfaces.
- Additional hand sanitizer stations have been added throughout our property, focusing on high touch-point areas like elevators, stairways, cage, table games, restaurants and back-of-house doors.
- Aerosol disinfectant is being regularly applied to soft surfaces, including game tables, couches and room furniture.
- All sick employees are staying home and seeking medical care, if needed, and all staff are following proper hand washing and sanitation techniques recommended by the CDC.
You are always a valued guest at Del Lago Resort & Casino – and we are proud to be a member of your community. Given this, we are committed to helping everyone stay safe and healthy, while also providing an entertainment destination for you to create great memories.
We appreciate your loyalty – and we will see you the next time you stop by.”