A new regional survey is shaping how Livingston County plans to tackle health care access issues, especially in its rural communities.
The Livingston County Department of Health released results this week from the Access to Health Care Survey, which gathered feedback from more than 1,700 residents between July and November. The goal was simple: find out what’s working and where people still struggle to get care.
The survey found that many residents have positive experiences with local providers. But it also highlighted persistent barriers that make getting care harder for others.
Provider shortages ranked high on the list. Residents reported difficulty finding doctors, dentists, and mental health providers, particularly outside population centers.
Transportation also emerged as a major challenge. Limited options make it tough for residents without reliable vehicles, or those living far from medical offices, to keep appointments.
Insurance issues added another layer. Uninsured residents and people on Medicaid often face longer wait times or must travel farther for care.
The survey also pointed to unequal access. Non-white residents, people in rural areas, and members of Plain communities, including Amish and Mennonite groups, reported more trouble getting preventive and routine services.
Despite the challenges, respondents identified strengths to build on. Many cited strong partnerships, active volunteers, and supportive nonprofit and health care organizations across the county.
County health officials said they are already using the findings to guide next steps. Ideas under consideration include recruiting more medical and behavioral health providers, expanding transportation options, and improving education around insurance choices.
Plans also include simplifying health care information for residents of different literacy levels and languages, along with expanding access to mental health and substance use services.
“The survey’s results reinforce what we have been hearing from our residents – access to healthcare is a growing challenge, especially in more rural areas,” said Livingston County Public Health Director Jennifer Rodriguez. “We will continue working closely with local and regional partners to close those gaps and ensure that every resident can get the care they need when they need it.”
Residents can contact the Livingston County Department of Health at 585-243-7270 for more information. The full survey report is available through the Pivital Public Health Partnership.
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