Reliant Credit Union unveiled a series of leadership promotions and structural changes aimed at fostering collaboration and securing long-term growth for its members and team, the organization announced on November 14.
Pamela Heald, President and CEO of Reliant Credit Union, highlighted the significance of these changes. “At Reliant, we value longevity and our team’s wealth of knowledge and experience. These internal promotions reflect our commitment to recognizing and rewarding hard work and career development,” she said.
The announcement comes as Chief Financial Officer Brian Benedict prepares to retire in January 2025 after 18 years of service. Benedict played a key role in the credit union’s growth and financial stability. Succeeding him will be Robert Matuska, previously Vice President of Finance, who has been promoted to Chief Financial Officer. In his new role, Matuska will oversee Reliant’s financial strategy, analysis, and reporting.
Michael Miller, formerly Vice President of Enterprise Risk Management, has been named Senior Vice President of Enterprise Risk Management. Miller’s expanded role will include oversight of Risk, Consumer Lending, and Payment Solutions, as well as contributing to the credit union’s strategic business plans.
Jacquie LaVoie has been elevated from Business Lending Manager to Vice President of Mortgage and Business Lending. She will manage Reliant’s Business Lending and Mortgage Operations, focus on strategic lending initiatives, and strengthen member relationships to drive profitability.
Additional promotions include Jennifer Preston, who moves from Internal Auditor to Finance and Analytics Manager, where she will handle financial reporting and analytics to support organizational decision-making. Keri DeNagel, previously Financial Reporting Supervisor, has been promoted to Internal Audit Manager, responsible for conducting audits and ensuring compliance with internal and regulatory standards.
Founded in 1970, Reliant Credit Union serves over 45,000 members and manages assets of $684 million. The credit union operates branches across Monroe, Ontario, and Wayne counties, offering comprehensive financial services, including mortgages.
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