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Home ยป Cayuga County ยป INSIDE THE FLX: WellNow says Excellus is reason it won’t be able to carry insurance in 2024

INSIDE THE FLX: WellNow says Excellus is reason it won’t be able to carry insurance in 2024

INSIDE THE FLX: WellNow says Excellus is reason it won’t be able to carry insurance in 2024

WellNow Urgent Care has announced that it will stop accepting Excellus BlueCross BlueShield insurance starting January 1, 2024. This decision is due to ongoing dispute regarding what WellNow deems as โ€˜unfair ratesโ€™ offered by Excellus. The urgent care provider has indicated that this change will take effect unless Excellus agrees to pay providers a โ€˜fair rateโ€™. Without an agreement, WellNowโ€™s facilities would be classified as โ€œOut of Networkโ€ for Excellus insurance holders โ€” creating a healthcare access crisis across the Finger Lakes and Central New York. To discuss it all we are joined today by Dr. Rob Biernbaum, Chief Medical Officer for WellNow Urgent Care.


MUST READ: Finger Lakes healthcare crisis looms if deal isnโ€™t reached soon


WellNow officials say Excellus is being unreasonable with its reimbursement rates for care