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Cayuga County braces for ambulance service shift as AMR exits

  • / Updated:
  • Staff Report 

Cayuga County’s emergency medical services are facing a significant transition as American Medical Response (AMR) has confirmed it will terminate its ambulance operations in the region by year’s end.

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With AMR handling 3,000 calls annually, local EMS providers and the county’s director of emergency services, Riley Shurtleff, are analyzing data to identify and fill the impending service gaps, according to The Citizen.

Although future coverage plans remain undecided, discussions among stakeholders are actively underway, addressing the capacity of local EMS to absorb the additional call load.


The pending withdrawal of AMR, attributed to economic pressures such as stagnant reimbursements and rising costs, has elicited concern among the local EMS community. Some agencies like the Throop Fire Department are even contemplating additional personnel, the purchase of additional ambulance rigs, and the implementation of patient billing to compensate for the increased demand.

It’s unclear what the final plan to compensate for coverage will look like in Cayuga County.