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Empire Access is coming to Canandaigua: This means faster internet for residents

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  • Staff Report 

Empire Access, a fiber internet service provider recognized as having the fastest internet in the Northeast United States, has announced plans to expand its services into Canandaigua. The build-out, scheduled for completion in spring 2023, will offer local residents and businesses access to internet, TV, phone, and security solutions.

Empire Access CEO Jim Baase explained that the company’s expansion into new towns and cities often leads to improvements in the services offered by competitors. “We force our competitors to enhance their services by providing the community with a better option for faster, lower-priced internet service. That is what we plan to do for the Canandaigua community,” said Baase.

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Established in 1896 as a single telephone line in Prattsburgh, Steuben County, Empire Access has since grown into a major local communications provider serving large areas of Upstate New York and Northern Pennsylvania. The company provides a wide range of products and services, including scalable high-speed fiber optic internet, TV, phone, and advanced security solutions. As Empire Access continues to expand into new regions, it maintains a strong emphasis on local and personalized customer service.

Empire Access has received numerous accolades, including being named Best Internet Service Provider in the Southern Tier region of New York in 2017, 2018, and 2021. For two consecutive years, PC Mag has recognized the company as the fastest Internet Service Provider in the Northeastern United States. In January 2023, funds controlled by Antin Infrastructure Partners secured a majority investment in Empire Access.