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How has COVID changed how people feel about grocery shopping in person?

A survey shows people shopping at groceries stores have changed their behaviors following the COVID restrictions previously put in place.

More than half remain worried about the virus and view shopping in person instead of online or eating out instead of at home as a higher risk.

Of all shoppers surveyed, only one sixth believes there will be any new normal between now and the start of 2022.


Parents think there will be a shift toward normalcy this fall with school starting, but anxiety is higher with the virus and new variant still around.

There are various things stores can do to help more people want to return to in person shopping.

These include:
Cleaning and sanitizing the store
Providing wipes for carts
Extra sanitizing at checkout
Promote social distancing
Provide masks
Provide plexiglass
Limit shoppers in store
Minimize how much employees touch food
Providing ways to let customers know what’s not in stock before shopping
Bringing items out to the car
Fostering human connection

While many shoppers have heightened worry over shopping, 36% say they feel shopping has returned to normal and 13% feel it never really changed.



Categories: BusinessNews

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