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NYSEG and RG&E invest $582M in capital projects since 2023
NYSEG and RG&E announced that they have invested more than $582 million in major capital projects since May 2023, completing 265 infrastructure upgrades across the state to enhance energy reliability and grid resiliency. Investments span ... more
NYSEG criticizes Cayuga County probe request
A call from Cayuga County lawmakers for a state investigation into NYSEG’s billing practices has drawn sharp criticism from the utility, according to The Citizen. The company dismissed the resolution as “misguided,” arguing that billing ... more
Ava Expands Support as NYSEG and RG&E Improve Power Outage Information Access
Customers of New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) can now receive quicker, more accurate updates during outages thanks to new features added to Ava, the companies’ online AI ... more
NYSEG completes Yates County Gas Main Project, powering new highway facility
New York State Electric & Gas has completed its Yates County Gas Main Project, bringing natural gas service to the newly constructed Yates County Highway Department facility at 939 NY-14A. The project, which was initiated ... more
EXCLUSIVE: EV adoption slow in the Finger Lakes, so grid build-up will happen over years
As of June, the state DMV reported that more than 150,000 new electric vehicles had been registered in New York. Nationally, forecasts anticipated 14 million new EV's hitting the road this year. Those are both ... more
Billing issues persist for NSYEG, RG&E customers: Local rep says company doing everything it can to improve
Representatives from RG&E and NYSEG say they’re working hard to make sure customer bills are accurate from here on out. FingerLakes1.com reached out to parent company, Avangrid, and received a response from a Rochester-based media ... more
NYS expands investigation into RG&E, NYSEG for billing errors and mismanagement
The state is expanding its investigation into RG&E and NYSEG amid a myriad of issues involving the energy provider. The state Department of Public Service announced on Wednesday that it was expanding its investigation into ... more
NYSEG, RG&E drop late payment fees for winter months: How long will it last?
RG&E and NYSEG are taking major steps to ease the burden on customers this winter. In response to what it calls market conditions and energy supply prices - both will suspend late payment charges from ... more
NYSEG adds smart tech to Macedon grid
NYSEG has added new technology to its distribution grid in Macedon that it says will mean fewer and shorter outages. The utility says the Auto Grid Restoration Scheme will create a more reliable and resilient ... more
NYSEG will auction off rare Cayuga shoreline property: Petition seeks preservation for public use
Despite an intense local outcry, NYSEG plans to auction off one of the last major undeveloped sections of shoreline in the Finger Lakes — a 470-acre parcel on the east side of Cayuga Lake once ... more
INSIDE THE FLX: NYSEG, RG&E President Carl Taylor talks pandemic response, operations in Upstate New York (podcast)
While New York State Gas and Electric, or NYSEG, and Rochester Gas & Electric, or RG&E, have received a lot of headline attention for their charitable contributions to local and regional food banks - their ... more