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Billing issues persist for NSYEG, RG&E customers: Local rep says company doing everything it can to improve

Utilities: What are the cheapest electricity rates for Texas?
Representatives from RG&E and NYSEG say they’re working hard to make sure customer bills are accurate from here on out. FingerLakes1.com reached out to parent company, Avangrid, and received a response from a Rochester-based media ... more
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NYS expands investigation into RG&E, NYSEG for billing errors and mismanagement

NYSEG customers see skyrocketing bills, rates set to increase again this May
The state is expanding its investigation into RG&E and NYSEG amid a myriad of issues involving the energy provider. The state Department of Public Service announced on Wednesday that it was expanding its investigation into ... more
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NYSEG, RG&E drop late payment fees for winter months: How long will it last?

NYSEG customers see skyrocketing bills, rates set to increase again this May
RG&E and NYSEG are taking major steps to ease the burden on customers this winter. In response to what it calls market conditions and energy supply prices - both will suspend late payment charges from ... more
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NYSEG adds smart tech to Macedon grid

NYSEG adds smart tech to Macedon grid
NYSEG has added new technology to its distribution grid in Macedon that it says will mean fewer and shorter outages. The utility says the Auto Grid Restoration Scheme will create a more reliable and resilient ... more
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NYSEG will auction off rare Cayuga shoreline property: Petition seeks preservation for public use

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Despite an intense local outcry, NYSEG plans to auction off one of the last major undeveloped sections of shoreline in the Finger Lakes — a 470-acre parcel on the east side of Cayuga Lake once ... more
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INSIDE THE FLX: NYSEG, RG&E President Carl Taylor talks pandemic response, operations in Upstate New York (podcast)

NEW AT 3 PM: NYSEG, RG&E President Carl Taylor talks pandemic response, operations in Upstate New York (podcast)
While New York State Gas and Electric, or NYSEG, and Rochester Gas & Electric, or RG&E, have received a lot of headline attention for their charitable contributions to local and regional food banks - their ... more
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