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RG&E will host customer service event in collaboration with Goodwill

  • / Updated:
  • Staff Report 

Rochester Gas and Electric is set to partner with Goodwill of the Finger Lakes for a community event aimed at enhancing customer service and support. Scheduled for Wednesday, February 21 at the Goodwill Learning Academy in Rochester, the event will feature RG&E’s customer service representatives and energy efficiency resources. It aims to directly engage with customers, addressing their questions and concerns while providing valuable information on managing energy use.


In addition to RG&E’s offerings, Goodwill of the Finger Lakes will contribute with its community engagement team, 211/LIFE LINE services, and insights into the Good Neighbor and Goodwill Learning Academy Programs. This collaboration underscores both organizations’ dedication to serving and benefiting the local community through resourceful and informative initiatives.

This event is part of RG&E’s ongoing efforts to improve customer interactions and service quality across the Rochester region. The company has announced plans to continue these engagement events throughout the year, partnering with local government and community organizations to reach and assist more customers effectively.