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NYSEG and RG&E offer free webinars to help customers manage bills

New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) are set to conduct customer assistance webinars on February 13 and 14, aimed at providing vital information on bill management and money-saving resources. These free sessions, part of the companies’ ongoing efforts to enhance customer service, will run from noon to 1 p.m. and are accessible through online registration.


The initiative follows the success of similar events held in December, underscoring NYSEG and RG&E’s dedication to supporting their customers. By hosting these webinars, the companies seek to educate customers on available programs designed to ease monthly financial burdens.

Customers interested in participating in the webinars can register via the provided link, with the option to choose between two dates for convenience. These efforts reflect NYSEG and RG&E’s commitment to not only improving customer service but also to working closely with local governments and community organizations to benefit the region’s residents.