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WellNow, Excellus talks continue: Patient coverage and cost take hit across region

The ongoing dispute between WellNow Urgent Care and Excellus Health Insurance, affecting patient coverage and costs, is a more common scenario than many realize.

According to a WellNow spokesperson, there has been little communication between the companies this year, but a new offer from Excellus might change that.


However, CNYCentral reports a recent proposal awaiting WellNow’s response. Excellus notes their last offer was made on December 31.

Currently, Excellus members face out-of-network charges at WellNow facilities.