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Air travel misadventure: Canadian couple reunites with lost luggage after months-long search

Nakita Rees and Tom Wilson, a newly married Canadian couple, returned home from their honeymoon with missing luggage. The couple had been asked to recheck their luggage on a connecting flight in Montreal, and when they arrived in their home province of Ontario, their Apple AirTagged luggage was still in Montreal. The couple embarked on a months-long search, which involved the police, a lot of wrangling with Air Canada, and an AirTag, to find their lost luggage.

The search led them to find out that their luggage had been donated to a charity by Air Canada, the airline they had flown with. Air Canada acknowledged the challenges of the air transport industry during the COVID-19 pandemic and the resulting elevated rate of baggage delays.

The couple’s journey to find their luggage took several twists and turns. After filing a lost luggage report on Wilson’s bag, the Apple AirTag inside showed the bag was at a public storage facility just outside Toronto. The bag had been driven down a highway from Quebec to the storage facility in Ontario and had stopped at two homes on the way.

When the couple received compensation of $2,300, which reportedly was the legal maximum for lost luggage, they went to the storage facility and asked a manager at Toronto Pearson Airport for assistance. However, the manager had never heard of the facility. It was at this point that the police went to the facility and opened it up for the couple.

The couple found out that their luggage had been donated to a charity, which allegedly used the storage facility, but they still didn’t know the name of the charity. Air Canada appointed a handler to look into their case, searched through 1,200 bags in the storage facility, and found their luggage within 24 hours. The luggage was then delivered to their door, months after it had been reported missing.

Air Canada said it worked hard to find the luggage and that the situation was compounded by the disconnection of the baggage tag at some point on the journey. Despite the airline’s best efforts, it was not possible to identify the bag’s owner. The couple was relieved to have their luggage back, and everything inside was intact, including a bottle of wine.

In conclusion, Nakita Rees and Tom Wilson’s air travel misadventure highlights the difficulties and uncertainties of air travel during the COVID-19 pandemic. Despite the challenges, the couple’s reunion with their lost luggage shows that persistence and determination can pay off in the end.

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