FanDuel, a popular online sports betting platform, recently suffered a data breach caused by a third-party vendor that sends transactional emails on behalf of its clients, including FanDuel. The vendor confirmed that an unauthorized actor acquired customer names and email addresses on Sunday evening, but no other personal information such as passwords or financial account information was acquired in this incident.
In response to the data breach, FanDuel issued a statement to its customers, apologizing for any concern or inconvenience caused by this incident and encouraging customers to take four important steps to help safeguard their accounts and maintain their play safely and securely.
The first step is to remain vigilant against email “phishing” attempts claiming an issue with their FanDuel account that requires providing personal or private information to resolve the problem. FanDuel will never email customers directly and request personal information to resolve an issue.
The second step is to frequently update their password using a unique alphanumeric combination not utilized on other apps or websites. The third step is to enable multi-factor authentication (MFA) login capability on their FanDuel account, which will provide an added layer of protection. The fourth step is to watch out for any attempted password resets for their account at FanDuel or elsewhere that they didn’t initiate. If they receive one they didn’t ask for, they should avoid clicking on any links in the email and make sure their email provider password is secure, and not one that has been reused or compromised in a data breach.
FanDuel has assured its customers that it is taking the necessary steps to prevent such incidents in the future and that it remains committed to protecting the personal information of its customers.
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