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Hospitals like Thompson in Canandaigua face staffing crisis in emergency department

Officials with UR Medicine and Thompson Health in Canandaigua say the staffing shortage is serious stuff.

“This isn’t sustainable over the long-term. We need help,” Thompson Health CEO Michael Stapleton told RochesterFirst.com. It’s the latest message from healthcare officials, as they try to maintain operation after the state’s COVID-19 vaccine mandate went into effect in late-September.


The biggest issue is in the emergency department.

Among the issues – Stapleton says COVID-19 is still a challenge, as well as patients who put off care during the pandemic. There’s also a lack of nursing home beds throughout the region.

“There’s no hospital in this community that could afford to lose more people, whether you’re talking about a hospital or a nursing home,” Stapleton added.

He said earlier in the fall that there were already hundreds of openings at Thompson Health in Canandaigua – even before the COVID-19 vaccine mandate took effect.

As far as the vaccine is concerned – Stapleton is more worried about getting patients vaccinated. “The vast majority– the very strong majority of patients in our hospitals right now with COVID are unvaccinated,” Stapleton added.



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