Millions of Americans are waiting for their income tax refunds from the Internal Revenue Service.
CPAs say that around 35 million tax returns have not been processed, compared to eight million that were not processed by the end of last year.
Many felt like 2020 was an exceptional year, but then 2021 came along.
One of the core issues at play is the staffing issues at the IRS. That’s not an unusual problem for any business, but when you’re the IRS the expectations are higher.
“The IRS for years has been short-staffed. When COVID hit, like a lot of organizations, it hit them really hard. We’ve talked about other places that have been hit by this. The IRS was hit super-hard by the shutdown,” Wagner added. “Then we got those three rounds of recovery and rebate checks, which were great, but they had the IRS diverting their attention from other places.”
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