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Home » Brian Tomkins » Cayuga County DMV creates hybrid services for both appointments and walk-ins

Cayuga County DMV creates hybrid services for both appointments and walk-ins

Cayuga County residents have differing opinions on how the DMV should function now the restrictions are being lifted throughout the state.

One side wants the Cayuga County DMV to reopen for walk-ins entirely, while the other side prefers the appointment system to stay in place because of how quick and efficient getting in and out is with it.

Finger Lakes Partners (Billboard)

In an effort to please all parties, Cayuga County Clerk Sue Dwyer said the county will launch a hybrid system this month.

Beginning July 12, between 8 a.m. and 11 a.m., the office will be open appointment only for Cayuga County residents and a few close municipalities from the east due to Onondaga County only having a state office.

There will be a one hour lunch break after the appointment time period and then from noon until 3:15 p.m. the office will provide walk-in services. Walk-in transactions are limited, however. They include: CDL renewals, Non-CDL permits (Class D and Class M), New registrations and plate transfers, License plate surrenders and peeling license plates, Payments for civil penalties and Driver Responsibility Act (DRA), Customers who need an ID, and Customers who need a driver abstract.


Dealers utilizing the walk-in services are limited to two transactions, or they are able to use the drop-off transaction option.

Only 20 people can be in the DMV at one time, making it so walk-in customers may need to wait outside the building. Customers are also required to wear a mask when inside.



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