Tompkins County DMV will continue to use the appointment based system for business moving forward.
The low staffing levels make it easier for the establishment to function, and it’s expected to stay that way for at least 30 days while employees complete training.
Some walk-in services are allowed until 3 p.m. but appointments take precedence. Transactions can also be dropped into the drop box outside the DMV at 301 Third Street in Ithaca and they will call the customer. Transactions can be mailed back or picked up and are normally processed that day or the day after.
The DMV will remain closed daily between 1 p.m. and 2 p.m.
Appointments are necessary for permit testing, reciprocity, enhanced licenses and Real-ID licenses.
Appointments are recommended for conditional licenses and restricted licenses.
Anything else does not require an appointment but can still be scheduled by appointment.
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