The Ontario County Sheriff’s Office reported an issue with Verizon customers who were trying to call 911.
They said that Verizon Wireless customers were having difficulty connecting to 911 during the evening hours.
“If your phone fails to connect to the 911 Center or you do not hear a response from the dispatcher, please call 585-394-4560 immediately to report your emergency,” officials said.
The problem was resolved later in the evening.
FingerLakes1.com is the region’s leading all-digital news publication. The company was founded in 1998 and has been keeping residents informed for more than two decades. Have a lead? Send it to [email protected].