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Uber will launch short-range delivery model for holiday season

Uber announced the launch of its new delivery service, Uber Connect, throughout Upstate New York, allowing residents to easily send packages to others nearby.

The service arrives in New York at a crucial time, and will especially help those who are social distancing. It allows users to send a broad range of items from their homes in a cost effective, same-day, no-contact manner.

Users can send a wide range of items by simply requesting “Uber Connect” in their Uber app. This option is currently available in more than 25 cities in Australia, Mexico and the United States. Connect is part of Uber’s effort to look beyond food and grocery transportation, and to provide on-demand and scheduled last-mile delivery solutions for consumers and businesses alike.


“Throughout this crisis, we’ve been looking for new ways our platform can help move essential goods for businesses and consumers, while providing new earning opportunities for drivers. While things are moving at a rapid pace, we are leaning in to delivery at Uber speed, and keeping our eyes on the future,” said Uber CEO Dara Khosrowshahi.

Here’s how it works: customers open their Uber app and look for the “Connect” option on their home screen. Once they select Connect they input the pickup and drop-off location and confirm the request. An Uber driver will then come to their house, pick up the package and deliver it for them. Connect was built to provide a contactless experience. Customers simply meet their delivery person at the curb after a request is booked, carefully deposit their delivery items in the vehicle and track the package as they would an Uber trip.

More information about Uber Connect can be found here.



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