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State working with Google to enhance unemployment website, keep up with demand

New York is trying to make it easier to file for unemployment. After weeks of challenges – both online and over the phone – Governor Andrew Cuomo announced some changes that could have an impact on people’s short-term ability to get claims filed.

The state is upgrading the servers that the Department of Labor’s unemployment website resides on. Governor Cuomo vowed to ensure that benefits are paid out retroactively.

The Department of Labor also hired a significant number of additional staff to meet demand.

Cuomo announced that the added $600 per week, which is coming from the stimulus plan would be enacted this week; and that overall benefits would be extended another 13 weeks to 39.

The state is partnering with Google to rollout a new interface on the unemployment website, which is expected to help with some of the site load issues. They also announced plans recently to hire hundreds more workers to process claims.



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