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Customers push back over proposed rate hikes from RG&E, NYSEG

RG&E and NYSEG customers are pushing back against proposals from the companies to increase rates.

The companies say the additional money would help pay to improve services.

At a public hearing at Rochester City Hall Tuesday, dozens of customers voiced concerns. It happened during an informational session about the proposal, as well as the public comment portion of the event.

Jody Francis was among those in attendance. He says he already pays too much for gas and electric.

“It rises every month. I pay at least a $100-plus every month for a one bedroom (apartment),” said Francis.

Others shared their concerns about paying more so that the companies could improve service.

“I am at a loss at why I’m paying more RG&E more instead of RG&E coming up with an idea to lower the rates,” said customer Emma Morris, who lives on a fixed income.

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Categories: New York StateNews